It is said that management is doing things right while leadership is doing the right things. But is it that simple? In this challenging course, participants learn core deﬁnitions for management and leadership, how to put them into practice, and what success looks like as a manager and a leader. What to do, how to do it, and who to count on when you can’t do it all yourself— welcome to management! Based on grounded ideas with practical backing, this course is a great foundation for those in their ﬁrst year or so of management. Working with people, money, and resources to achieve goals is the primary purpose. Realizing you have to work with and through others up, down, and laterally adds to the challenges and complexities of management. Geared for employees at any level, this course provides a solid basis and refresher for concepts too often assumed or ignored. Root cause analysis: How to really solve problems. This course is offered on its own or as a package with the following courses: Process Improvement Without the Hype as well as Writing Proposals and Managing Projects.
Times are approximate and can be altered as desired. Courses can be tailored to any group size.